IT Service & Applications TASC Management’s IT Services and Application discipline comprises of three (3) integrated service areas to manage the lifecycle of your IT Services and IT enabled Business Applications.
≡ New Implementations
≡ Design & Configuration
≡ Upgrades, Migrations & Integrations
≡ Workflow & Performance Optimization
≡ Customization, Enhancements & Interfacing
≡ Testing & Quality Assurance
≡ Training & Support
Government and Corporate IT departments are always in a challenging position to do more with fewer resources and provide better services & support in a timely manner. This is largely due to manual processes and misaligned strategies in place which makes it difficult and time-consuming for IT support teams to find out the root cause, conduct trend analysis and reporting.
IT Service Management (ITSM) is a comprehensive management discipline to manage the lifecycle of your IT Services and IT enabled Business Services.
TASC Management Corporation as an AXELOS Strategic Partner assists agencies and business in tracking, delivering and improving their IT Service Management provision according to the ITIL framework
TASC Management ITSM Core Services
TASC Management’s ITSM Experts can deliver seamless tool implementations for platforms, such as ServiceNow and Remedy as part of wider ITSM transformation program using their experience and expertise in IT Service Management, Project Management, Corporate Governance using ITIL and ISO20000 Framework.
TASC Management’s ITSM Core Services include:
≡ ITSM Assessment
≡ ITSM Strategy
≡ ITSM Tool Implementation
≡ ITSM Implementation
≡ Continual Service Improvement
≡ Certified Training
≥ ITIL Foundation
≥ IITL Intermediate Level
≥ ITIL Expert Level
≥ ISO20000 Lead Implementer
TASC Management’s Application Development & Support services help in development, integration and supporting applications with your business & functional goals across multiple technologies. These business applications will help support your entire business processes across complex functions and platforms.
Our field-proven global delivery methodology enables us to shorten total delivery time, accelerate time-to-market and deliver, significantly reducing the total cost of ownership (TCO) and increasing return on investment (ROI).
≡ New Implementations
≡ Design & Configuration
≡ Upgrades, Migrations & Integrations
≡ Workflow & Performance Optimization
≡ Customization, Enhancements & Interfacing
≡ Training & Support
Our Application Development process includes advanced application development models and frameworks to provide full life cycle support for your Business & IT Application need
Quality Assurance Lifecycle
Quality Assurance (QA) Testing is critical to the effectiveness, competitiveness, and reliability of organization’s business and IT applications. Unexpected behavior or critical problems in a business critical application can affect the functionality, flexibility, and reliability of these systems.
TASC Management’s Quality Assurance and Testing services team supports agencies organizations across industry verticals with domain specific Quality Assurance & Testing services to accelerate testing cycles, reduce time to market, take direct control over the ‘cost of quality’, reduce total cost of operations and improve agility.
TASC Management’s Quality Assurance (QA) Team provides the following testing services:
≡ Software Testing Services
≡ Web Application Testing
≡ Mobile Testing
≡ Automation Testing
≡ Independent Verification and Validation (IV&V)
Selenium
HP Load Runner
