IT Service & Applications

TASC Management’s IT Services and Application discipline comprises of three (3) integrated service areas to manage the lifecycle of your IT Services and IT enabled Business Applications

IT Service & Applications TASC Management’s IT Services and Application discipline comprises of three (3) integrated service areas to manage the lifecycle of your IT Services and IT enabled Business Applications.

IT Application & Services

   New Implementations

   Design & Configuration

   Upgrades, Migrations & Integrations

   Workflow & Performance Optimization

   Customization, Enhancements & Interfacing

   Testing & Quality Assurance

   Training & Support

IT Services & Applications Team provides Full Life Cycle Support for your IT & Application Needs

Project Planning, Deployment, and Operations

Experienced performing Project Planning, Deployment, and Operations tasks using industry-recognized processes

Helpdesk Management

Extensive Helpdesk Management Experience with Federal and Commercial Clients

Desktop Management

Extensive Desktop Management skills using both Remote Distribution and Configuration Management Tools

Large-Scale Deployment

Experience performing Large-Scale Deployment projects using deployment tools, such as Footprints, Microsoft Deployment Toolkit, and other supported software
 

Tracking, Routing, and Escalation

Extensive Experience with Incident Tracking, Routing, and Escalation procedures

Network Infrastructure Management and Operations

Extensive Network Infrastructure Management and Operations experience with Cisco and Microsoft network infrastructure technologies

Training & Certifications Support

In house Training & Certifications Division with capability to provide hands-on training to help desk personnel and enhancing their industry, technical & product knowledge

ITSM Infrastructure

Robust experience with ITSM infrastructure to collect, analyze, and report on service delivery performance against defined SLAs
 

Service Lifecycle Management Approach

ITIL based Continual Service Improvement (CSI) Quality Control Plan using industry-recognized processes

Powerful Video Analytics That Provide Multi-Levels of Threat Analysis
 
 
 
IT Service Management (ITSM) delivers Value to your Organization
IT Application & Services
Government and Corporate IT departments are always in a challenging position to do more with fewer resources and provide better services & support in a timely manner. This is largely due to manual processes and misaligned strategies in place which makes it difficult and time-consuming for IT support teams to find out the root cause, conduct trend analysis and reporting.
IT Service Management (ITSM) is a comprehensive management discipline to manage the lifecycle of your IT Services and IT enabled Business Services.
TASC Management Corporation as an AXELOS Strategic Partner assists agencies and business in tracking, delivering and improving their IT Service Management provision according to the ITIL framework

TASC Management ITSM Core Services

 

TASC Management’s ITSM Experts can deliver seamless tool implementations for platforms, such as ServiceNow and Remedy as part of wider ITSM transformation program using their experience and expertise in IT Service Management, Project Management, Corporate Governance using ITIL and ISO20000 Framework.
TASC Management’s ITSM Core Services include:

ITSM Assessment
ITSM Strategy
ITSM Tool Implementation
ITSM Implementation
Continual Service Improvement
Certified Training
≥ ITIL Foundation
≥ IITL Intermediate Level
≥ ITIL Expert Level
≥ ISO20000 Lead Implementer

IT Application & Services
Application Development & Support in Transforming your Business-Critical Aapplications
IT Application & Services
TASC Management’s Application Development & Support services help in development, integration and supporting applications with your business & functional goals across multiple technologies. These business applications will help support your entire business processes across complex functions and platforms.
Our field-proven global delivery methodology enables us to shorten total delivery time, accelerate time-to-market and deliver, significantly reducing the total cost of ownership (TCO) and increasing return on investment (ROI).
≡   New Implementations
≡   Design & Configuration
≡   Upgrades, Migrations & Integrations
≡   Workflow & Performance Optimization
≡   Customization, Enhancements & Interfacing
≡   Training & Support

Our Application Development process includes advanced application development models and frameworks to provide full life cycle support for your Business & IT Application need 

Web Applications

Database Applications

Mobile Applications

Software Development

Enterprise Application Development

Quality Assurance provides Consistency, Efficiency and Productivity
Quality Assurance Lifecycle

Quality Assurance Lifecycle

Quality Assurance (QA) Testing is critical to the effectiveness, competitiveness, and reliability of organization’s business and IT applications. Unexpected behavior or critical problems in a business critical application can affect the functionality, flexibility, and reliability of these systems.
TASC Management’s Quality Assurance and Testing services team supports agencies organizations across industry verticals with domain specific Quality Assurance & Testing services to accelerate testing cycles, reduce time to market, take direct control over the ‘cost of quality’, reduce total cost of operations and improve agility.
TASC Management’s Quality Assurance (QA) Team provides the following testing services:
≡   Software Testing Services
≡   Web Application Testing
≡   Mobile Testing
≡   Automation Testing
≡   Independent Verification and Validation (IV&V)
Selenium

Selenium

HP Load Runner

HP Load Runner

JIRA Software

JIRA Software